Customer Success Technical Advisor - Team Manager

Trend Micro
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: []

Own customer outcomes by leading a technical customer success team. Provide technical advisory to help customers adopt and maximize solutions, ensure success plans are executed, and collaborate with internal stakeholders to remove blockers. Manage day-to-day team activities, drive strong customer relationships, and support ongoing success metrics to improve retention and satisfaction.

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FursaFursa
Trend Micro
Trend Micro
1 month ago

Customer Success Technical Advisor - Team Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 days agoStatus: Live

Job Summary

Own customer outcomes by leading a technical customer success team. Provide technical advisory to help customers adopt and maximize solutions, ensure success plans are executed, and collaborate with internal stakeholders to remove blockers. Manage day-to-day team activities, drive strong customer relationships, and support ongoing success metrics to improve retention and satisfaction.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn