Safety Model Operations Quality Assurance Analyst - Spanish Speaking (Third Party Associate)

Own the quality of trust & safety operations by running daily audits on internal systems, analyzing error patterns, and performing root cause analysis to drive measurable error-rate reduction. Provide actionable feedback to in-house and BPO teams, support real-time policy and quality guidance, and improve workflows through recommendations and policy updates. Build training and onboarding materials, deliver assessments and post-training follow-ups, and align with cross-regional stakeholders to calibrate knowledge and ensure consistent execution.