CSR/Teller - Ann Arbor, MI - Full-Time

Provide excellent customer service by understanding customer needs, asking questions, and guiding them to the right banking partners for consultative conversations. Follow up on questions, resolve issues professionally, and maintain confidentiality. Support daily office operations, balancing records, and staying current on retail policies and procedures. Handle more complex problems by routing to leadership and consistently help identify, assess, manage, monitor, and report risks within the bank’s risk appetite.