Senior Engineering Manager (Ranking & Relevance)

Headway
San Francisco, Seattle, New York
Workplace: HybridFull timeUSD 265,200 - 331,500 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Leadership","Coaching","Experimentation","Tradeoff management","Instrumentation mindset"]

Lead eight engineers building Headway’s Ranking & Relevance system that powers matching across search, matching, and personalization. Own the roadmap from filter-based logic to learning-to-rank models, resolving a three-sided objective spanning patients, providers, and payers. Drive outcome-aware ranking, measurable evaluation/monitoring, and rapid iteration, while hiring and raising engineering standards for AI-augmented delivery in a clinical, sensitive-data domain.

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Headway
Headway
2 days ago

Senior Engineering Manager (Ranking & Relevance)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead eight engineers building Headway’s Ranking & Relevance system that powers matching across search, matching, and personalization. Own the roadmap from filter-based logic to learning-to-rank models, resolving a three-sided objective spanning patients, providers, and payers. Drive outcome-aware ranking, measurable evaluation/monitoring, and rapid iteration, while hiring and raising engineering standards for AI-augmented delivery in a clinical, sensitive-data domain.
Location: San Francisco, Seattle, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead Ranking & Relevance engineering, managing a team of eight engineers and partnering closely with product, data science, and stakeholder engineering organizations.
  • •Shift matching from filter-based logic to intelligent systems using communication style, expertise signals, patient-reported outcomes, and behavioral signals.
  • •Resolve the three-sided marketplace objective by defining joint goals and guiding modeling/negotiation tradeoffs.
  • •Implement outcome-aware ranking that predicts who will stay in care and improve, with careful definition and explanation of quality.
  • •Build evaluation, monitoring, and drift detection so ranking quality is provable and the team can ship and iterate weekly.

Pay and Benefits

Salary: USD 265,200 - 331,500 annually
Equity and Bonus:Equity
Perks:Equity CompensationHealth InsuranceDentalVisionHsa /401kParental LeavePaid HolidaysPaid LeaveTraining

Key Requirements

  • •4+ years managing engineers, including senior ICs and machine-learning engineers, with a track record of hiring and developing them.
  • •5+ years as a software or ML engineer building production systems at scale.
  • •Hands-on ownership of search, ranking, recommendation, or personalization systems (retrieval, learning-to-rank, feature pipelines, online experimentation).
  • •Experience in a marketplace or multi-stakeholder product reconciling competing incentives in the product itself.
  • •Comfort operating in a domain where outcomes are clinical, data is sensitive, and precision matters.
Experience:4+ yearsMachine learningHealthcareMarketplaceMulti-stakeholder productsRecommendation systemsSearch ranking
Skills:LeadershipCoachingExperimentationTradeoff managementInstrumentation mindset

Company Brief

Headway
Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2017
Website