DocuSign

19 hours ago

Account Specialist I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own a portfolio of customer renewals within an assigned territory, serving as a key customer contact. Negotiate win/win renewal terms, process renewals on time, and maintain a rolling forecast to communicate renewal risk and resolution strategies. Collaborate with Sales, Customer Success, Pricing, Legal, Revenue Operations, and Product Management to drive account growth and identify incremental opportunities during contract renewals.

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Engage with customers to secure and process renewals on time.
•Maintain and update a rolling forecast for the territory and communicate renewal risk to internal resources.
•Implement win/win negotiation strategies to increase contract value while protecting customer trust.
•Contribute to account growth by identifying incremental opportunities upon contract renewal.
•Collaborate with Sales, Customer Success, Pricing, Legal, Revenue Operations, and Product Management and follow best practices for internal processes.

Key Requirements

•Basic experience in a customer-facing sales or customer success role.
•Fluent English for daily work in an international market (US).
•Strong negotiation skills with experience driving contracts to completion on time.
•Ability to work effectively in a team environment with excellent time/organization skills.
•Strong process management, financial competence, and contractual skills; ability to project manage the renewal cycle.

Education:Bachelor's

Skills:NegotiationTime managementOrganizational skillsProcess managementAdaptability

Languages:English

Company Brief

DocuSign

Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.

Industry: LegalTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor

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DocuSign

19 hours ago

Account Specialist I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Engage with customers to secure and process renewals on time.
•Maintain and update a rolling forecast for the territory and communicate renewal risk to internal resources.
•Implement win/win negotiation strategies to increase contract value while protecting customer trust.
•Contribute to account growth by identifying incremental opportunities upon contract renewal.
•Collaborate with Sales, Customer Success, Pricing, Legal, Revenue Operations, and Product Management and follow best practices for internal processes.

Key Requirements

•Basic experience in a customer-facing sales or customer success role.
•Fluent English for daily work in an international market (US).
•Strong negotiation skills with experience driving contracts to completion on time.
•Ability to work effectively in a team environment with excellent time/organization skills.
•Strong process management, financial competence, and contractual skills; ability to project manage the renewal cycle.

Education:Bachelor's

Skills:NegotiationTime managementOrganizational skillsProcess managementAdaptability

Languages:English

Company Brief

DocuSign

Industry: LegalTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor