Claims Supervisor (Silver Spring, MD, US, 20904)

Erie Insurance Group
United States
Workplace: OnsiteFull timeUSD 88,693 - 141,678Function: Insurance & ActuarialExperience: 2+ yearsSkills: ["Leadership","Customer focus","Decision quality","Develops talent","Collaboration"]

Supervise, train, and monitor Home and Auto liability claims adjusters and other claims personnel. Review claims for coverage and adequate reserves, counsel on unusual questions, and manage claims complaints and legal paper processing. Partner with Claims Leadership on procedures, performance assessments, employee development, and trial readiness. Lead a liability-adjuster team across VA, with in-office work and additional Catastrophe Team responsibilities including short-notice travel.

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Erie Insurance Group
Erie Insurance Group
1 day ago

Claims Supervisor (Silver Spring, MD, US, 20904)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Supervise, train, and monitor Home and Auto liability claims adjusters and other claims personnel. Review claims for coverage and adequate reserves, counsel on unusual questions, and manage claims complaints and legal paper processing. Partner with Claims Leadership on procedures, performance assessments, employee development, and trial readiness. Lead a liability-adjuster team across VA, with in-office work and additional Catastrophe Team responsibilities including short-notice travel.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Manager level

Key Responsibilities

  • •Supervise, train, and monitor assigned claims adjusters and other claims personnel; assist Claims Leadership overseeing and handling claims.
  • •Manage overall operations for designated authority, including interviewing, hiring, training, directing personnel, and conducting performance assessments.
  • •Regularly review claims for coverage and adequate reserves; act as a resource for claims questions and take action as necessary.
  • •Resolve coverage and other unusual questions, including conducting related research as needed, and review claim correspondence.
  • •Receive and direct processing of legal papers served upon ERIE involving claims actions; assist with preparation for trial procedures and attend as necessary.
Travel: High travel

Pay and Benefits

Salary: USD 88,693 - 141,678
Perks:Health InsuranceDentalVisionPension401kPaid LeaveParental LeaveLife InsuranceDisability InsuranceAdoption AssistancePaid Volunteer

Key Requirements

  • •High school diploma (or equivalent) plus 6 years of claims-related experience, OR associate degree plus 4 years, OR bachelor’s degree plus 2 years.
  • •Experience in a leadership role preferred.
  • •Experience using estimating software preferred.
  • •Completion of the Associate in Claims (AIC) designation preferred.
  • •Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses; valid driver’s license required.
Experience:2+ yearsInsuranceClaims
Skills:LeadershipCustomer focusDecision qualityDevelops talentCollaboration
Licenses:Valid driver’s license
Certifications:Associate in Claims (AIC)
Tech Stack:Estimating software

Company Brief

Erie Insurance Group
Erie Insurance Group is a mutual insurance company providing auto, home, business, and life insurance products through a network of independent agents, serving customers across multiple U.S. states with a focus on local service and claims support.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Erie, United States
Founded: 1925
WebsiteLinkedIn