Renewals Specialist

Cisco
Paris
Workplace: RemoteFull timeFunction: SalesSkills: ["Communication","Listening","Relationship-building","Organizational skills","Analytical mindset"]

Manage and sell Splunk term, cloud, and perpetual license renewals for France, carrying individual renewal and growth targets. Partner with Sales and Customer Success to improve retention, minimize churn risk, and drive upsell/cross-sell expansion. Own renewals from opportunity creation through invoice, maintain accurate CRM and dashboard data (Salesforce/Tableau), and deliver disciplined forecasting through pipeline and risk mitigation.

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Cisco
Cisco
3 weeks ago

Renewals Specialist

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Last checked: 1 hour agoStatus: Live

Job Summary

Manage and sell Splunk term, cloud, and perpetual license renewals for France, carrying individual renewal and growth targets. Partner with Sales and Customer Success to improve retention, minimize churn risk, and drive upsell/cross-sell expansion. Own renewals from opportunity creation through invoice, maintain accurate CRM and dashboard data (Salesforce/Tableau), and deliver disciplined forecasting through pipeline and risk mitigation.
Location: Paris
Workplace: Remote
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Manage parts of the French territory with individual renewal and growth targets.
  • •Meet and exceed renewal rate, retention, and upsell/cross-sell targets in fast-paced, changing environments.
  • •Proactively identify renewal risk and take corrective actions with account teams, partners, and customer data to secure on-time renewals.
  • •Lead renewals end-to-end from opportunity creation to invoice, understanding pricing, contract terms, and Splunk policies.
  • •Maintain accurate account, license, contract, and entitlement data in Salesforce and relevant dashboards, and deliver predictable forecasting.

Key Requirements

  • •Proven experience in Sales or Renewals within a SaaS organization, managing customer portfolios and meeting/exceeding retention and growth targets.
  • •Strong business acumen to articulate business value using data, networking, and analytics technologies.
  • •Confident executive presence with excellent communication and listening skills at C-level.
  • •Ability to work cross-functionally with Sales, Success, Pre-Sales, Partners, and Services to drive adoption, value realization, and satisfaction.
  • •Fluency in English and French, with previous experience managing French customer accounts preferred, and based in France.
Experience:SaaS
Skills:CommunicationListeningRelationship-buildingOrganizational skillsAnalytical mindset
Languages:EnglishFrench
Tech Stack:SalesforceTableauCRMBI tools

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
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