Senior Solutions Engineer | Preference for Mumbai, India

Grafana Labs
Mumbai
Workplace: RemoteFull timeINR 7,400,000 - 9,800,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Collaboration","Leadership","Problem-solving","Technical mindset"]

Partner with Sales as a customer-facing product expert for Grafana Cloud. Lead technical engagements to articulate the value proposition, deliver demos and presentations, and drive complex opportunities to close through competitive and product knowledge. Translate customer needs into solutions using Grafana Labs technology, provide feedback on products and the competitive landscape, and support enablement via documentation, blog posts, videos, and knowledge base contributions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Grafana Labs
Grafana Labs
1 day ago

Senior Solutions Engineer | Preference for Mumbai, India

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Partner with Sales as a customer-facing product expert for Grafana Cloud. Lead technical engagements to articulate the value proposition, deliver demos and presentations, and drive complex opportunities to close through competitive and product knowledge. Translate customer needs into solutions using Grafana Labs technology, provide feedback on products and the competitive landscape, and support enablement via documentation, blog posts, videos, and knowledge base contributions.
Location: Mumbai
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers.
  • •Own technical engagement and help close complex opportunities through advanced technical skill and credibility.
  • •Deliver product and technical presentations, demos, and hands-on enablement to potential and existing customers.
  • •Communicate with customers and internal teams to provide feedback on products and the competitive landscape.
  • •Drive product conversations based on customer needs, and contribute enablement materials such as documentation, blog posts, videos, and knowledge base articles.

Pay and Benefits

Salary: INR 7,400,000 - 9,800,000 annually
Perks:EquityAnnual BonusAnnual Leave

Key Requirements

  • •5+ years of technical pre-sales experience, ideally with open source technologies or in the metrics/monitoring space.
  • •Open to various and complex assignments requiring strong judgment, collaboration, and leadership.
  • •First-class written and oral communication skills to collaborate with remote teams and worldwide customers.
  • •Ability to articulate Grafana’s value proposition and technical advantages with credibility.
  • •Based in Mumbai, India (preferred).
Experience:5+ yearsOpen sourceMetrics monitoring
Skills:CommunicationCollaborationLeadershipProblem-solvingTechnical mindset

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn