Head Waiter (QA)

Power International Holding
Qatar
Full timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Resilience","Leadership","Quality","Agility","Guest relations","Problem-solving","Communication"]

Oversee front-of-house operations to deliver an exceptional dining experience. Supervise and train waitstaff, assign duties, and ensure service standards, cleanliness, and guest readiness throughout the shift. Manage reservations and seating, handle inquiries and complaints with tact, coordinate with kitchen and bar for accurate service, and maintain efficient workflows via schedules and administrative reporting. Drive upselling and handle cash procedures and reconciliation.

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Power International Holding
Power International Holding
1 week ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver an exceptional dining experience. Supervise and train waitstaff, assign duties, and ensure service standards, cleanliness, and guest readiness throughout the shift. Manage reservations and seating, handle inquiries and complaints with tact, coordinate with kitchen and bar for accurate service, and maintain efficient workflows via schedules and administrative reporting. Drive upselling and handle cash procedures and reconciliation.
Location: Qatar
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Provide exceptional guest service by greeting customers, managing seating, and addressing inquiries and concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Coordinate with kitchen and bar teams to ensure accurate, timely food and drink delivery.
  • •Manage reservations, work schedules, administrative reporting, cash handling, and address guest complaints to resolution.

Key Requirements

  • •Minimum 5 years working experience, with 3 years of relevant experience in a food and beverage or service role.
  • •Strong interpersonal and communication skills to handle guest inquiries and complaints professionally.
  • •Leadership and supervisory ability to oversee and motivate waitstaff and delegate tasks effectively.
  • •Excellent organizational skills for reservations, seating coordination, and keeping service flow on track during busy periods.
  • •Thorough menu knowledge, including ingredients, preparation methods, and dietary considerations.
Experience:5+ years
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage
Skills:ResilienceLeadershipQualityAgilityGuest relationsProblem-solvingCommunication

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website