Sales Operations Specialist

RevenueCat
United States, United Kingdom
Workplace: RemoteFull timeUSD 167,000 - 167,000 annuallyFunction: Revenue Operations (RevOps)Experience: 3+ yearsSkills: ["Customer obsession","Cross-functional collaboration","Analytical thinking","Written and verbal communication","Process improvement"]

Own the end-to-end customer lifecycle for RC Capital, from evaluating new leads to onboarding and ongoing support, with operational and risk work throughout. Partner cross-functionally with Product, Sales, Support, Finance, and Marketing to manage pipeline stages, monitor funnel health, run CRM-driven outreach, and escalate only true edge cases. Ship automations that reduce manual support load, refine risk strategies, and contribute customer insights to the product roadmap.

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FursaFursa
RevenueCat
RevenueCat
1 day ago

Sales Operations Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own the end-to-end customer lifecycle for RC Capital, from evaluating new leads to onboarding and ongoing support, with operational and risk work throughout. Partner cross-functionally with Product, Sales, Support, Finance, and Marketing to manage pipeline stages, monitor funnel health, run CRM-driven outreach, and escalate only true edge cases. Ship automations that reduce manual support load, refine risk strategies, and contribute customer insights to the product roadmap.
Location: United States, United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Own the customer lifecycle for RC Capital, including evaluating leads, onboarding customers, and supporting customers after they go live.
  • •Manage pipeline stages and onboarding opportunities end-to-end to ensure deals don’t fall through the cracks.
  • •Handle incoming customer queries and disputes, escalating only real edge cases.
  • •Track funnel metrics and report on size/quality, including speed to close and drop-off by stage.
  • •Build automations and refine risk strategies across the sales lifecycle, and contribute customer needs to the product roadmap.

Pay and Benefits

Salary: USD 167,000 annually
Equity and Bonus:Equity
Perks:Remote WorkLearning Budget

Key Requirements

  • •3+ years in a client-facing role spanning sales, account management, or customer support, ideally in fintech/payments.
  • •1-2 years of marketing or growth experience running campaigns, producing content, or managing CRM-driven outreach with fluency in tracking performance.
  • •Track record of closing and managing a high volume of client relationships.
  • •Comfort operating across ambiguity in client, data, and cross-functional planning contexts.
  • •Comfort using AI tools and building automations, plus strong analytical skills in CRM/support/analytics tooling (e.g., Salesforce, Zendesk/Intercom, Google Analytics).
Experience:3+ yearsFintechPaymentsCRMSupportRiskFraud-riskDeveloper monetization
Skills:Customer obsessionCross-functional collaborationAnalytical thinkingWritten and verbal communicationProcess improvement
Tech Stack:SalesforceNotionLinearZendeskIntercomGoogle AnalyticsCRMAIAutomations

Company Brief

RevenueCat
Provides a subscription infrastructure platform for mobile and web apps to manage in-app purchases, receipts, analytics, and customer entitlements, simplifying revenue management and integrations across platforms and payment providers.
Industry: Fintech Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Boston, United States
WebsiteLinkedIn