Account Director

Swayable
San Francisco
Workplace: HybridFull timeUSD 140,000 - 185,000 annuallyFunction: Executive & General ManagementExperience: 8+ yearsSkills: ["Relationship building","Negotiation","Strategic guidance","Pitching","Operating in ambiguity"]

Lead relationship development and expansion for an enterprise client roster, owning retention, growth, and account profitability. Partner with Sales, Client Success, and Revenue Operations to uncover opportunities, advocate for product needs, and demonstrate how Swayable’s platform solves client problems. Maintain client satisfaction and usage, track market and marketing/advertising trends, and negotiate contracts and fees with marketing and consumer insight stakeholders.

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Swayable
Swayable
1 month ago

Account Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead relationship development and expansion for an enterprise client roster, owning retention, growth, and account profitability. Partner with Sales, Client Success, and Revenue Operations to uncover opportunities, advocate for product needs, and demonstrate how Swayable’s platform solves client problems. Maintain client satisfaction and usage, track market and marketing/advertising trends, and negotiate contracts and fees with marketing and consumer insight stakeholders.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Build and maintain strong relationships with enterprise and strategic clients in person to ensure account profitability and growth.
  • •Identify and develop ways to support clients by leveraging Swayable’s products and informing product development needs.
  • •Demonstrate how Swayable solves client problems to help win pitches and grow engagements.
  • •Ensure ongoing client satisfaction, added value, and continued usage.
  • •Collaborate on expansion opportunities and negotiate contracts and fees with marketing and consumer insight stakeholders.

Pay and Benefits

Salary: USD 140,000 - 185,000 annually
Perks:Health InsuranceDentalVisionPaid LeaveEquity401kFsaLearning Budget

Key Requirements

  • •8+ years of experience in senior client-facing roles, ideally at an agency or market research company.
  • •Experience building trusted relationships with executive marketing leaders (e.g., CMOs) and translating complex research into clear guidance.
  • •Proven ability to lead commercial conversations and negotiate rates, contracts, and service agreements.
  • •Experience developing and winning pitches and leading complex projects for enterprise clients.
  • •Comfort operating in ambiguity and managing multiple responsibilities to achieve outcomes.
Experience:8+ yearsAIData scienceMarket researchEnterprise clientsMarketing and advertising
Skills:Relationship buildingNegotiationStrategic guidancePitchingOperating in ambiguity
Languages:English
Tech Stack:AIAutomated data science platform

Company Brief

Swayable
Provides rapid experimental testing and measurement of persuasive messaging using behavioral science and AI to predict how audiences will respond to ads, content, and communications for marketers, campaigns, and organizations.
Industry: SaaS
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: Boston, United States
Founded: 2016
WebsiteLinkedIn