Senior Counter Sales Associate

Ferguson
United States
Workplace: OnsiteFull timeUSD 25.04 - 37.56 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Leadership","Mentoring","Communication","Relationship-building","Organization"]

Drive revenue at the counter by engaging plumbing and HVAC contractor customers through expert product guidance, consultative selling, and strategic upselling and cross-selling. Serve as the go-to product expert, manage complex orders, and support promotions. Coach junior counter sales associates, collaborate with Outside Sales and branch leadership on local strategies, and use sales data to spot opportunities—while maintaining an organized, compliant counter environment.

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Ferguson
Ferguson
17 hours ago

Senior Counter Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Drive revenue at the counter by engaging plumbing and HVAC contractor customers through expert product guidance, consultative selling, and strategic upselling and cross-selling. Serve as the go-to product expert, manage complex orders, and support promotions. Coach junior counter sales associates, collaborate with Outside Sales and branch leadership on local strategies, and use sales data to spot opportunities—while maintaining an organized, compliant counter environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Lead customer engagement at the counter, phone, and email by providing expert guidance aligned to customer needs and company strategy.
  • •Serve as the go-to product expert for plumbing, HVAC, and related categories; stay current on new technologies and industry trends.
  • •Drive revenue growth through proactive upselling, cross-selling, and promotion of strategic products and programs.
  • •Mentor and coach junior Counter Sales Associates to improve product knowledge, selling techniques, and customer service skills.
  • •Manage complex orders and special projects to ensure accuracy and timely delivery, and maintain an organized, safety-compliant counter environment.

Pay and Benefits

Salary: USD 25.04 - 37.56 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kParental LeaveDiscounts

Key Requirements

  • •3+ years of experience in counter sales, customer service, or a related industry; plumbing/HVAC experience strongly preferred.
  • •Proven track record of meeting or exceeding sales goals.
  • •Advanced product knowledge and ability to provide consultative solutions.
  • •Strong leadership and mentoring skills.
  • •Excellent communication, relationship-building, and digital literacy to analyze sales data.
Experience:3+ yearsCounter salesCustomer servicePlumbingHVACSales
Skills:LeadershipMentoringCommunicationRelationship-buildingOrganization

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn