Sales & Service Lead - The Galeries

Alo Yoga
Sydney
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision-making","Coaching","Communication","Self-motivation"]

Lead guest experience on the sales floor at ALO’s The Galeries store by coaching Sales & Service Associates and Cashiers, delivering guest education, and ensuring strong daily customer relationships. Analyze reports to drive engagement and sales performance, manage sales-floor coverage, and partner with Operations & Visual leads on budgets, inventory control, vendor relationships, and cross-functional training. Ensure team development through ongoing feedback and coaching.

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Alo Yoga
Alo Yoga
2 days ago

Sales & Service Lead - The Galeries

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead guest experience on the sales floor at ALO’s The Galeries store by coaching Sales & Service Associates and Cashiers, delivering guest education, and ensuring strong daily customer relationships. Analyze reports to drive engagement and sales performance, manage sales-floor coverage, and partner with Operations & Visual leads on budgets, inventory control, vendor relationships, and cross-functional training. Ensure team development through ongoing feedback and coaching.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and providing/coaching technical product education.
  • •Build and maintain daily client relationships with customers.
  • •Analyze reports and help implement action plans to address deficient areas and drive growth.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store.
  • •Oversee Sales & Service Associates and Cashiers, providing constant feedback and development using company performance tools.

Pay and Benefits

Perks:Wellness StipendClothing AllowanceMonthly Incentives

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with strong decision-making skills.
  • •Demonstrated receptiveness to feedback and ability to coach others.
  • •Strong interpersonal and written communication skills.
  • •Ability to remain in and move around the store for entire shifts, including lifting/pushing/carrying up to 10–15KG.
Experience:2+ years
Skills:LeadershipDecision-makingCoachingCommunicationSelf-motivation
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn