Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

Anomali
Detroit, Redwood City
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Customer-first","Executive presence","Communication","Problem-solving","Stakeholder management"]

Own the full customer adoption journey for an enterprise security platform—driving onboarding through production maturity and serving as the single accountable point of contact. Pair technical expertise in CTI and SecOps with executive-level communication to plan QBRs/EBRs, identify expansion/renewal signals, resolve technical requests, monitor usage, build dashboards, prove ROI, and partner with onboarding, support, engineering, sales, and product to turn wins into growth.

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Anomali
Anomali
16 hours ago

Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

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Last checked: 3 hours agoStatus: Live

Job Summary

Own the full customer adoption journey for an enterprise security platform—driving onboarding through production maturity and serving as the single accountable point of contact. Pair technical expertise in CTI and SecOps with executive-level communication to plan QBRs/EBRs, identify expansion/renewal signals, resolve technical requests, monitor usage, build dashboards, prove ROI, and partner with onboarding, support, engineering, sales, and product to turn wins into growth.
Location: Detroit, Redwood City
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive the customer adoption lifecycle from onboarding through full production maturity as the single accountable owner.
  • •Serve as an Anomali Platform power user and provide technical advice to ensure effective usage and adoption.
  • •Plan and lead QBRs/EBRs with analyst, director, and CISO stakeholders, translating technical wins into business value and security outcomes.
  • •Identify expansion and renewal risk signals from usage data and stakeholder relationships and surface them to CSM/AE partners.
  • •Address customer technical requests proactively by coordinating with onboarding engineers, technical support, engineering, sales, and product to resolve issues and advance feature requests.
Travel: Medium travel

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, or a related field (3 years relevant experience may substitute).
  • •5+ years in technical customer success, solutions engineering, sales engineering, or similar roles, preferably in SaaS/security.
  • •Proven ability to present to and build trust with senior security leadership (Director/VP/CISO) and run QBRs/ERs linking technical adoption to business outcomes.
  • •Expertise with cybersecurity technologies and architectures, including SOAR, SIEM, firewalls, EDR/XDR, and security controls/logs.
  • •Hands-on experience with at least one SIEM product (e.g., Splunk, QRadar, ArcSight), including implementation, configuration, integration, and optimization.
Experience:5+ yearsSaaSCybersecurityEnterprise accountsSecOpsThreat intelligence
Education:Bachelor's in Computer Science, Engineering
Skills:Customer-firstExecutive presenceCommunicationProblem-solvingStakeholder management
Tech Stack:CTISecOpsAnomali PlatformQBRsEBRsSOARSIEMFirewallsEDR/XDRSecurity controlsLog telemetrySplunkQRadarArcsightGainsightSalesforceJIRADashboardsOperating SystemsNetworking concepts

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Anomali
Provides threat intelligence and detection solutions that help enterprises detect, investigate, and respond to cyber threats by integrating intelligence feeds, analytics, and security platform integrations.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Redwood City, United States
Founded: 2013
WebsiteLinkedIn