Bridge Operations Associate
Stripe
Bengaluru
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Analytical thinking","Problem solving","Cross-team collaboration","Self-starter"]Work directly with developers integrating Bridge APIs, troubleshooting complex technical issues via Slack and API documentation. Take ownership of user-facing problems and partner across Engineering, Product, and Operations to diagnose and resolve root causes. Help scale the support operation by optimizing processes with data-driven metrics, driving continuous improvement, and creating self-service documentation to reduce dependency on support teams.
