Rental Coordinator

EquipmentShare
Louisville
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Listening","Customer focus","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the end-to-end rental experience at a Louisville facility using EquipmentShare’s proprietary T3 technology. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors to grow and educate the customer base. Maintain and nurture existing accounts to ensure high satisfaction, resolve inquiries and complaints, and support new sales strategies to improve market share and customer experience.

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EquipmentShare
EquipmentShare
13 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate the end-to-end rental experience at a Louisville facility using EquipmentShare’s proprietary T3 technology. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors to grow and educate the customer base. Maintain and nurture existing accounts to ensure high satisfaction, resolve inquiries and complaints, and support new sales strategies to improve market share and customer experience.
Location: Louisville
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the rental process
  • •Expand the customer base by building relationships with contractors and construction company principals
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kTool ReimbursementBoot ReimbursementGym MembershipWellness StipendVolunteer Time

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills to resolve customer issues
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Willingness to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
  • •Caring mindset and listening skills to solve customers’ problems
Skills:ListeningCustomer focusInterpersonal skillsProblem-solvingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn