Full Time Branch Ambassador - Eastern Maryland (Northwest Cluster)

Discover Financial
United States
Workplace: OnsiteFull timeUSD 48,048 - 48,048 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Adaptability","Attention to detail","Curiosity"]

Serve as the welcoming front-line ambassador in a high-volume branch, ensuring 100% accuracy for cash transactions and maintaining a compliance-first approach across security, audit, and BSA/AML requirements. Educate customers on digital banking tools like mobile banking, remote deposit capture, and contactless payments. Listen to customer needs, recommend appropriate banking solutions, and help create a human-centered, community-focused experience while adapting to a flexible schedule.

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Discover Financial
Discover Financial
21 minutes ago

Full Time Branch Ambassador - Eastern Maryland (Northwest Cluster)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 minutes agoStatus: Live

Job Summary

Serve as the welcoming front-line ambassador in a high-volume branch, ensuring 100% accuracy for cash transactions and maintaining a compliance-first approach across security, audit, and BSA/AML requirements. Educate customers on digital banking tools like mobile banking, remote deposit capture, and contactless payments. Listen to customer needs, recommend appropriate banking solutions, and help create a human-centered, community-focused experience while adapting to a flexible schedule.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and negotiable instrument processing) with 100% accuracy.
  • •Ensure compliance with security, audit, BSA/AML, and federal regulatory standards.
  • •Educate customers on digital tools (mobile banking, remote deposit capture, contactless payments) for day-to-day convenience and security.
  • •Listen to customer needs to connect personal or business goals with the right digital tools or banking solutions.
  • •Provide hospitality in the branch space, greeting customers and balancing efficiency with a community-focused experience.

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVisionPaid Leave401kLife InsuranceDisability InsuranceEducation AssistancePaid ParentalChildcareElder Care

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Associate’s degree (preferred) and/or 2+ years of retail or customer-facing experience (preferred).
  • •Proficient in G-Suite and strong written and oral communication skills (preferred).
Experience:1+ yearsRetailSalesCustomer serviceCash handlingBanking
Education:High School
Skills:HospitalityCommunicationAdaptabilityAttention to detailCuriosity
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn