Store Team Lead, Aman Central (Alor Setar, 02, MY, 05100)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Leadership","Teamwork","Customer service","Problem-solving"]

Lead store operations and customer experiences at Aman Central, driving daily sales targets while coaching a team, overseeing opening/closing, product knowledge, promotions, and in-store visual presentation. You’ll collaborate with management and cross-department teams to ensure efficient operations, strong customer service, and adherence to policies in a fast-paced retail environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Crocs Inc.
Crocs Inc.
3 months ago

Store Team Lead, Aman Central (Alor Setar, 02, MY, 05100)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead store operations and customer experiences at Aman Central, driving daily sales targets while coaching a team, overseeing opening/closing, product knowledge, promotions, and in-store visual presentation. You’ll collaborate with management and cross-department teams to ensure efficient operations, strong customer service, and adherence to policies in a fast-paced retail environment.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to our consumers using our CHARM service model.
  • •Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns.
  • •Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
  • •Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • •Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.

Key Requirements

  • •2–3 years of total retail experience, with a preference for candidates with previous store leadership role.
  • •Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team result.
  • •Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners.
  • •Desire to succeed in a high growth, fast-paced retail environment.
  • •Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
Experience:Retail
Skills:CommunicationLeadershipTeamworkCustomer serviceProblem-solving
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn