Service Engineer

Emerson
Al Khobar
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-4 yearsEducation: bachelorsSkills: ["Team collaboration","Customer focus","Decision quality","Communication"]

Provide service and technical support for Emerson Process Management products, including maintenance, diagnostics, installation/commissioning, startup, fault analysis, and repairs at customer sites. Serve as a focal point for customer technical support related to service contracts and projects, advising on preventative maintenance and configuration changes to improve performance and satisfaction. Coordinate service project activities, deliver on-site product instruction, and support on-call rotation while following safety and documentation procedures.

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Emerson
Emerson
4 days ago

Service Engineer

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Last checked: 9 hours agoStatus: Live

Job Summary

Provide service and technical support for Emerson Process Management products, including maintenance, diagnostics, installation/commissioning, startup, fault analysis, and repairs at customer sites. Serve as a focal point for customer technical support related to service contracts and projects, advising on preventative maintenance and configuration changes to improve performance and satisfaction. Coordinate service project activities, deliver on-site product instruction, and support on-call rotation while following safety and documentation procedures.
Location: Al Khobar
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Perform routine maintenance tasks in accordance with customer requirements.
  • •Provide recommendations on product/solution enhancements and system health checks.
  • •Coordinate service project activities and take ownership of execution.
  • •Carry out startup, installation/commissioning, fault analysis, and repairs on Emerson Process Management products.
  • •Provide on-site customer instruction in application, maintenance, and operation; support on-call rotation and complete required documentation.

Pay and Benefits

Perks:Health InsuranceEmployee AssistancePaid Parental

Key Requirements

  • •Associate level certification for all services the individual is performing at site.
  • •Understanding of Control & Instrumentation theory, including control loop configuration.
  • •Bachelor’s degree in an Engineering discipline (including control engineering, computer science, or electronics).
  • •Sound knowledge of Emerson Process Management products, process systems and solutions products.
  • •Good verbal and written communication skills.
Experience:2-4 years
Education:Bachelor's
Skills:Team collaborationCustomer focusDecision qualityCommunication
Certifications:Associate level certification

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn