Operations Manager, Stores (Toronto, ON, CA, M6A 3A1)

Sephora
Toronto
Workplace: OnsiteFull timeCAD 54,800 - 68,500 annuallyFunction: Business OperationsExperience: 2-4 yearsSkills: ["Leadership","Communication","Team building","Coaching","Performance management"]

Lead operations for a specific Sephora store location, managing the operations team and ensuring operational processes are completed to company standards. Own inventory activities including shipping, receiving, returns, and cycle counting, while overseeing visual merchandising and supply management. Serve as Manager on Duty, support staffing and overnight stock execution, and contribute to performance assessment and development for the operations team. Drive budget strategies using store sales performance, staffing, payroll, and controllable expenses.

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FursaFursa
Sephora
Sephora
1 month ago

Operations Manager, Stores (Toronto, ON, CA, M6A 3A1)

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Last checked: 16 hours agoStatus: Live

Job Summary

Lead operations for a specific Sephora store location, managing the operations team and ensuring operational processes are completed to company standards. Own inventory activities including shipping, receiving, returns, and cycle counting, while overseeing visual merchandising and supply management. Serve as Manager on Duty, support staffing and overnight stock execution, and contribute to performance assessment and development for the operations team. Drive budget strategies using store sales performance, staffing, payroll, and controllable expenses.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead store operations and ensure all operations-focused processes are completed per company standards.
  • •Manage store inventory including shipping, receiving, returns, and cycle counting within company guidelines.
  • •Oversee visual merchandising standards and manage in-house and/or third-party cleaning crews through feedback, coaching, and escalation.
  • •Manage supply planning, including budget and appropriate quantities of supplies, testers, and samples.
  • •Participate in performance assessment and development for the operations team and act as Manager on Duty on the sales floor.

Pay and Benefits

Salary: CAD 54,800 - 68,500 annually

Key Requirements

  • •2-4 years of experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills with the ability to influence business partners at all levels.
  • •Proven ability to build teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver client service.
  • •Ensure execution of operations-focused processes within company standards.
  • •Manage inventory activities including shipping, receiving, returns, and cycle counting within company guidelines.
Experience:2-4 years
Skills:LeadershipCommunicationTeam buildingCoachingPerformance management

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn