People Operations Coordinator

Box
Tokyo
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Positive service mindset","Attention to detail","Adaptability","Relationship building","Discretion"]

Support the People Operations team in Japan by owning new-hire onboarding operations, coordinating onboarding schedules, and managing welcome communications and day-one administrative tasks. Help deliver learning and development by supporting basic and leadership training sessions, tracking mandatory training completion, and partnering with employees. Administer HRIS (Workday) and the People ticketing system (ServiceDesk), support culture/community initiatives, and assist with recruiting and ad-hoc People Operations projects.

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FursaFursa
Box
Box
1 day ago

People Operations Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support the People Operations team in Japan by owning new-hire onboarding operations, coordinating onboarding schedules, and managing welcome communications and day-one administrative tasks. Help deliver learning and development by supporting basic and leadership training sessions, tracking mandatory training completion, and partnering with employees. Administer HRIS (Workday) and the People ticketing system (ServiceDesk), support culture/community initiatives, and assist with recruiting and ad-hoc People Operations projects.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Own and improve the new-hire system and onboarding process to ensure employees feel supported from Day 1.
  • •Coordinate Japan onboarding schedules, send welcome emails to full-time and contingent workers, facilitate welcome sessions, and manage day-one administrative tasks.
  • •Act as a learning partner for basic training by using Zoom features, marking attendance, and handling training housekeeping items while tracking mandatory training completion.
  • •Administer HRIS (Workday) and complete people data entry and audit manager transactions across the employee lifecycle with high accuracy.
  • •Take the lead on People ticketing system (ServiceDesk) queries by resolving issues and escalating when necessary.

Key Requirements

  • •4-year university degree is required.
  • •Excellent verbal and written communication skills in both Japanese and English.
  • •Exhibit a positive, service-oriented mindset with a proactive, hands-on attitude.
  • •Produce consistent, high-quality, and accurate deliverables while handling high volumes of data and information.
  • •Strong interest or experience using technologies such as Workday, ServiceDesk, Box for HR, and automation platforms like AI Automate.
Education:Bachelor's
Skills:Positive service mindsetAttention to detailAdaptabilityRelationship buildingDiscretion
Languages:JapaneseEnglish
Tech Stack:WorkdayServiceDeskGoogle CalendarZoomAI AutomateBox for HRHRIS

Company Brief

Box
Provides cloud content management, file sharing, and collaboration services for businesses, enabling secure content storage, workflow automation, and integrations with enterprise apps to manage and share files across organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Redwood City, United States
Founded: 2005
WebsiteLinkedIn