Principal Product Researcher

Payoneer
Gurugram
Workplace: OnsiteFull timeFunction: Research & Scientific (R&D)Experience: 6+ yearsSkills: ["Communication","Leadership","Problem-solving","Stakeholder management"]

Lead cross-functional, multi-workstream research to inform product strategy and GTM plans for fintech and B2B contexts. Design and execute mixed-method studies (usability tests, segmentation, conjoint analysis) across multiple countries, translating insights into actionable recommendations that drive product, marketing, and policy decisions while mentoring junior researchers.

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FursaFursa
Payoneer
Payoneer
2 months ago

Principal Product Researcher

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead cross-functional, multi-workstream research to inform product strategy and GTM plans for fintech and B2B contexts. Design and execute mixed-method studies (usability tests, segmentation, conjoint analysis) across multiple countries, translating insights into actionable recommendations that drive product, marketing, and policy decisions while mentoring junior researchers.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Director level

Key Responsibilities

  • •Lead two to three research workstreams within a product or customer domain, defining the research agenda and aligning insights with goals.
  • •Design and execute mixed-method studies (usability testing, generative discovery, segmentation, conjoint analysis, surveys) with methodological rigor.
  • •Partner with Product, Design, Marketing, Data, and R&D to integrate research into decision-making and communicate findings effectively to senior stakeholders.
  • •Deliver strategic studies that shape product, regional, or go-to-market decisions and drive measurable improvements in customer metrics.
  • •Mentor junior researchers and contribute to hiring and team development to build a culture of accountability and continuous improvement.

Key Requirements

  • •6+ years of experience as a Researcher, ideally in fintech or monetisation domains
  • •Strong understanding of how research informs decisions across product, marketing, and R&D in a fintech or B2B context
  • •Proven experience in analytical product research work
  • •Understanding of customer journeys and PLG techniques — able to contribute to conversion and engagement strategies
  • •Ability to communicate complex insights simply and persuasively to senior stakeholders
Experience:6+ yearsFintechMonetisationB2B
Skills:CommunicationLeadershipProblem-solvingStakeholder management
Languages:English
Tech Stack:Usability testingConjoint analysisSegmentationSurveysQuantitative and qualitative research

Company Brief

Payoneer
Provides cross-border payments and financial services platform enabling businesses and professionals to send, receive, and manage international payments, multi-currency accounts, and working capital solutions to support global commerce.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 2005
WebsiteLinkedIn