Braze

2 months ago

Account Manager, Commercial

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior Account Manager for Braze SMB portfolio responsible for renewals and upsells, acting as a trusted advisor with SaaS know-how. You’ll manage multi-channel engagement solutions, collaborate across Success, Sales, Product, and Marketing, and drive growth through data-driven insights and API/analytics usage.

Location: Austin

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Own the commercial relationship and drive upsell and renewals targets
•Acquire and maintain best-in-class product knowledge and industry trends
•Proactively analyze customer product usage and identify growth opportunities
•Communicate customer feedback to the Braze product team
•Coordinate cross-department collaboration (Success, Sales, Product, Legal, Marketing) to drive feature adoption

Pay and Benefits

Salary: 68,000 - 94,600 annually

Equity and Bonus:Equity

Perks:EquityHealth Insurance401kRemote WorkLearning Stipend

Key Requirements

•At least 3 years of experience renewing and expanding existing SaaS contracts across multiple verticals with typical deal sizes between $25k-$500k/year
•Product sales experience in email, analytics, CRM, marketing automation, and/or content marketing solutions
•Ability to identify decision-makers and navigate complex organizations within Braze’s SMB segment
•Outstanding verbal, written, and presentation skills
•Experience with Salesforce.com or other CRM, and strong organizational/time-management abilities

Experience:3+ yearsSaaSMarketing TechnologyCRMAnalyticsMobile

Skills:CommunicationPresentationOrganizationTime managementNetworking

Languages:English

Tech Stack:SalesforceCRMMS OfficeCloud apps

Company Brief

Braze

Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn

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Braze

2 months ago

Account Manager, Commercial

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Own the commercial relationship and drive upsell and renewals targets
•Acquire and maintain best-in-class product knowledge and industry trends
•Proactively analyze customer product usage and identify growth opportunities
•Communicate customer feedback to the Braze product team
•Coordinate cross-department collaboration (Success, Sales, Product, Legal, Marketing) to drive feature adoption

Pay and Benefits

Salary: 68,000 - 94,600 annually

Equity and Bonus:Equity

Perks:EquityHealth Insurance401kRemote WorkLearning Stipend

Key Requirements

•At least 3 years of experience renewing and expanding existing SaaS contracts across multiple verticals with typical deal sizes between $25k-$500k/year
•Product sales experience in email, analytics, CRM, marketing automation, and/or content marketing solutions
•Ability to identify decision-makers and navigate complex organizations within Braze’s SMB segment
•Outstanding verbal, written, and presentation skills
•Experience with Salesforce.com or other CRM, and strong organizational/time-management abilities

Experience:3+ yearsSaaSMarketing TechnologyCRMAnalyticsMobile

Skills:CommunicationPresentationOrganizationTime managementNetworking

Languages:English

Tech Stack:SalesforceCRMMS OfficeCloud apps

Company Brief

Braze

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn