Senior Software Engineer, Backend (Cluj)

Cresta
Romania
Workplace: HybridFull timeFunction: Software EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Teamwork","Communication","Problem-solving"]

Lead backend engineering efforts to build and evolve the Cresta platform for AI-driven contact center solutions. Collaborate with product and engineering to deliver scalable, low-latency APIs and services, own customer-facing deliverables, optimize performance and cost, and grow into technical ownership of significant platform components across a remote-first Romania-centric site with teams in Europe, the US, and Canada.

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FursaFursa
Cresta
Cresta
1 year ago

Senior Software Engineer, Backend (Cluj)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead backend engineering efforts to build and evolve the Cresta platform for AI-driven contact center solutions. Collaborate with product and engineering to deliver scalable, low-latency APIs and services, own customer-facing deliverables, optimize performance and cost, and grow into technical ownership of significant platform components across a remote-first Romania-centric site with teams in Europe, the US, and Canada.
Location: Romania
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Play a substantial role in the Cresta engineering team, focusing on building and continuously improving the Cresta platform to support new product requirements.
  • •Collaborate with Cresta's product and engineering teams to develop high-quality, well-designed, reusable, and well-tested system components.
  • •Stay closely aligned with customers and their requirements, analyzing technical trade-offs and owning customer-facing deliverables.
  • •Optimize platform design and implementation for lower latency, higher throughput, better reliability, and cost reduction.
  • •Demonstrate engineering best practices and uphold your team to the same high standards.

Key Requirements

  • •Bachelor's degree in Computer Science or a related field.
  • •10+ years of experience in relevant domains.
  • •Proficiency in designing and maintaining clear and robust APIs based on strong understanding of various protocols including gRPC, REST, WebSocket, etc.
  • •Experience handling real-time streaming data (audio or video) with high throughput and low latency.
  • •Familiarity with high-performance database schema design and query optimization.
  • •Experience with containerized application deployment using Kubernetes.
  • •Hands-on experience with one of the major cloud providers (AWS, GCP, or Azure).
Experience:10+ yearsAISaaS
Education:Bachelor's
Skills:TeamworkCommunicationProblem-solving
Languages:English
Tech Stack:GRPCRESTWebSocketKubernetesAWSGCPAzure

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn