Incident Commander
Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont
Workplace: RemoteFull timeUSD 171,220 - 213,900 annuallyFunction: Program & Project Management (PMO)Skills: ["Communication","Decision-making","Mentoring","Cross-functional collaboration","Investigative mindset"]Own and evolve the company’s incident response function as a senior Incident Commander, facilitating high-severity, cross-functional incidents and ensuring incident data accuracy. Set company-wide incident response standards, define response OKRs, and drive 1–3 year process and tooling strategy that reduces MTTR and prevents recurrence. Provide clear executive communications, mentor other incident commanders, and lead cross-org projects end-to-end with Program Managers and Product Group leadership.
