Technical Specialist-Enterprise Apps (INDIA - HYDERABAD - BIRLASOFT OFFICE, IN)
Birlasoft
Hyderabad
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Collaboration","Troubleshooting","Analytics"]Design, develop, and optimize personalized customer engagement solutions using Salesforce Marketing Cloud and Salesforce Personalization (Interaction Studio). Build dynamic email templates with AMPscript/SSJS and HTML/CSS/JavaScript, configure Journeys, Automations, and transactional messaging, and manage data models and Data Extensions. Implement real-time personalization with event tracking, audience segmentation, and recommendation/decisioning logic, including A/B and multivariate testing. Collaborate with business, marketing, architects, and developers to deliver scalable digital experiences.

