Customer Engineering Director

UiPath
Seoul
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Leadership","Communication","Stakeholder management","Coaching","Presentation"]

Leading UiPath’s Korea-based customer engineering team, you’ll guide consultants across the full customer lifecycle to drive platform adoption, alignment with GTM strategy, and successful professional services delivery. You’ll shape regional services go-to-market, enable revenue-focused technical plays, and ensure high-quality technical engagements that convert contracts into long-term customer value.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
UiPath
UiPath
2 months ago

Customer Engineering Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Leading UiPath’s Korea-based customer engineering team, you’ll guide consultants across the full customer lifecycle to drive platform adoption, alignment with GTM strategy, and successful professional services delivery. You’ll shape regional services go-to-market, enable revenue-focused technical plays, and ensure high-quality technical engagements that convert contracts into long-term customer value.
Location: Seoul
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Lead, coach, and develop your team.
  • •Guide the team’s execution across demos, technical discovery, POCs, competitive positioning, solution design advisory, platform setup recommendations, and post-sales technical guidance.
  • •Partner with GTM leadership to prioritize customer engagements, technical pursuits, and adoption opportunities.
  • •Ensure the team is focused on the highest-impact accounts, opportunities, and customer outcomes.
  • •Oversee scoped Professional Services delivery engagements for strategic accounts in the region, ensuring on-time, on-budget outcomes; act as the senior delivery point of contact for escalations, milestone reviews, and customer satisfaction during implementation phases.

Key Requirements

  • •Experience leading customer-facing technical teams such as Sales Engineering, Solution Consulting, Technical Account Management, Customer Engineering, or Technical Consulting.
  • •Strong understanding of enterprise software, automation, AI, SaaS/cloud platforms, architecture, integrations, security, and deployment considerations.
  • •Experience across both pre-sales and post-sales customer motions.
  • •Proven ability to build or evolve a technical field function, including role definition, engagement models, KPIs, and enablement.
  • •Fluency in Korean and English, written and spoken.
Experience:Enterprise softwareAutomationSaaSCloud
Skills:LeadershipCommunicationStakeholder managementCoachingPresentation
Languages:KoreanEnglish
Tech Stack:Enterprise softwareAutomationAISaaSCloudSecurityArchitectureIntegrationsDeployment

Company Brief

UiPath
Provides robotic process automation (RPA) software and AI-driven automation platform that enables organizations to design, deploy, and manage software robots to automate routine business processes across enterprise systems.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2005
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn