Patient Admin Executive

NMC Healthcare
Sharjah
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Confidentiality","Attention to detail","Customer service","Data accuracy"]

Greet patients, direct them to the right departments, and provide routine hospital information. Manage day-to-day reception operations, emails, and duty schedules while following hospital policies, infection control, and JCI requirements. Verify insurance coverage and eligibility, maintain accurate insurance and patient records, handle claims approvals and reimbursement queries, and support escalations. Coordinate with front desk, billing, and clinical teams to ensure correct documentation and resolve billing discrepancies.

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FursaFursa
NMC Healthcare
NMC Healthcare
5 days ago

Patient Admin Executive

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Greet patients, direct them to the right departments, and provide routine hospital information. Manage day-to-day reception operations, emails, and duty schedules while following hospital policies, infection control, and JCI requirements. Verify insurance coverage and eligibility, maintain accurate insurance and patient records, handle claims approvals and reimbursement queries, and support escalations. Coordinate with front desk, billing, and clinical teams to ensure correct documentation and resolve billing discrepancies.
Location: Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients on arrival, direct them to appropriate departments, and provide routine hospital information.
  • •Check and respond to emails daily and handle patient queries in a structured, timely, professional, and privacy-respecting manner.
  • •Verify patients’ insurance coverage and eligibility, educate patients on coverage and co-payments, and manage claims approvals/reimbursement questions.
  • •Maintain updated insurance and patient records, monitoring systems, and correct documentation for claims; resolve discrepancies and billing issues.
  • •Follow duty schedules, participate in hospital training, and support continuous quality improvement and quality assurance activities.

Key Requirements

  • •College diploma in any discipline or related fields.
  • •Maintain confidentiality for patients and staff while handling patient information.
  • •Ability to ensure operations follow hospital policies, procedures, and regulations, including infection control and patient safety.
  • •Strong interpersonal skills to interact effectively with patients, department staff, colleagues, and management.
  • •Ability to maintain accurate records and data accuracy while complying with privacy regulations and insurance documentation requirements.
Education:Certification / Diploma in Any discipline or related fields
Skills:Interpersonal skillsConfidentialityAttention to detailCustomer serviceData accuracy

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn