Premier Relationship Manager (RM0), Shanghai Xuhui ITC Tower Sub-branch (Shanghai, SH, CN, 200030)

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship building","Sales orientation","Communication","Customer centricity","Commercial orientation"]

Develop and grow a Premier customer base by building long-term relationships with an assigned Premier portfolio. Manage clients’ total wealth by matching financial and investment solutions to their needs, promoting Premier Service, and making appropriate referrals. Support branch improvement initiatives by collecting customer feedback, ensuring compliance with audit requirements, and meeting quality assurance standards while maintaining strong customer centricity.

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FursaFursa
HSBC
HSBC
2 days ago

Premier Relationship Manager (RM0), Shanghai Xuhui ITC Tower Sub-branch (Shanghai, SH, CN, 200030)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Develop and grow a Premier customer base by building long-term relationships with an assigned Premier portfolio. Manage clients’ total wealth by matching financial and investment solutions to their needs, promoting Premier Service, and making appropriate referrals. Support branch improvement initiatives by collecting customer feedback, ensuring compliance with audit requirements, and meeting quality assurance standards while maintaining strong customer centricity.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop the Premier customer base and build long-term relationships with an assigned Premier clientele portfolio.
  • •Manage clients’ total wealth by matching financial and investment solutions to client needs.
  • •Promote Premier Service to potential customers, understand their needs, and refer them to other business units when appropriate.
  • •Support branch improvement initiatives by providing customer feedback on service quality.
  • •Ensure compliance with audit requirements and quality assurance standards.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •University level education, preferably in finance, business or a related discipline.
  • •Experience in a client-facing environment with strong relationship-building ability.
  • •Strong sales and customer orientation with good communication and interpersonal skills.
  • •High customer centricity and dedication to deliver exceptional service quality.
  • •Fluency in Mandarin and English, with good understanding and strong interest in financial markets.
Education:Bachelor's in finance, business or a related discipline
Skills:Relationship buildingSales orientationCommunicationCustomer centricityCommercial orientation
Languages:MandarinEnglish

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn