Service Order Administrator with German

Emerson
Romania
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Collaboration","Problem-solving","Attention to detail","Customer focus"]

Serve as a key point of contact for customers by managing service orders from receipt through completion. Review orders for accuracy, enter and maintain data in CRM/ERP systems, and validate commercial/compliance documentation. Coordinate with internal teams to support scheduling, purchasing, inspections, training, and delivery milestones, while expediting and proactively communicating updates. Support invoicing, resolve customer concerns and disputes, and maintain accurate order logs to improve service execution.

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FursaFursa
Emerson
Emerson
17 hours ago

Service Order Administrator with German

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as a key point of contact for customers by managing service orders from receipt through completion. Review orders for accuracy, enter and maintain data in CRM/ERP systems, and validate commercial/compliance documentation. Coordinate with internal teams to support scheduling, purchasing, inspections, training, and delivery milestones, while expediting and proactively communicating updates. Support invoicing, resolve customer concerns and disputes, and maintain accurate order logs to improve service execution.
Location: Romania
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Manage a portfolio of customer accounts and act as the primary point of contact for service order inquiries.
  • •Review customer orders for accuracy and ensure timely, complete processing within business systems.
  • •Enter and maintain customer order information in CRM and ERP systems while ensuring data quality and accuracy.
  • •Validate commercial, compliance, and order documentation requirements; coordinate resolution of discrepancies with internal teams.
  • •Monitor order progress, expedite when needed, communicate proactive updates, support invoicing, and resolve service-related issues.

Key Requirements

  • •Experience supporting customers, managing orders, coordinating services, or similar administrative/operational responsibilities.
  • •Professional proficiency in English and German.
  • •Strong communication skills to interact professionally with customers and internal stakeholders.
  • •Ability to manage multiple priorities with strong attention to detail in a structured, organized way.
  • •Proficiency with Microsoft Office and the ability to learn business systems and processes.
Experience:Order managementCustomer serviceERPCRMOrder fulfillment
Skills:CommunicationCollaborationProblem-solvingAttention to detailCustomer focus
Languages:EnglishGerman
Tech Stack:CRMERPMRPMicrosoft Office

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn