Strategic Solutions Engineer, East

Decagon
United States
Workplace: RemoteFull timeUSD 240,000 - 280,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4-6 yearsSkills: ["Communication","Problem-solving","Teamwork","Stakeholder management","Presentation"]

Strategic Solutions Engineer at Decagon, a pre-sales technical advisor shaping AI-powered enterprise solutions. You’ll partner with account executives, architect generative AI experiences, and develop tailored demos, translating complex concepts for executives and engineers alike while integrating Decagon’s platform into customer ecosystems.

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Decagon
Decagon
4 months ago

Strategic Solutions Engineer, East

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Last checked: 23 hours agoStatus: Live

Job Summary

Strategic Solutions Engineer at Decagon, a pre-sales technical advisor shaping AI-powered enterprise solutions. You’ll partner with account executives, architect generative AI experiences, and develop tailored demos, translating complex concepts for executives and engineers alike while integrating Decagon’s platform into customer ecosystems.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a technical advisor to enterprise prospects and customers, driving value-based solutioning and integration of the Decagon platform into complex ecosystems
  • •Partner with Account Executives to discover, qualify solutions that lead to strong ROI for customers
  • •Develop custom demonstrations tailored to a customer’s needs and value proposition
  • •Architect generative AI experiences for end users of customer applications
  • •Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering teams

Pay and Benefits

Salary: USD 240,000 - 280,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionPaid LeaveMeal Allowance

Key Requirements

  • •4-6 years of customer-facing experience in a sales engineering (pre-sales) role
  • •Partner with Account Executives to discover and qualify solutions with strong ROI for customers
  • •Create and architect generative AI experiences for customers’ end users
  • •Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs
  • •Communicate complex technical concepts clearly to diverse stakeholders including C-level decision makers, business users, and engineering stakeholders
Experience:4-6 yearsConversational AIEnterprise softwareSaaS
Skills:CommunicationProblem-solvingTeamworkStakeholder managementPresentation
Languages:English
Tech Stack:Generative AIConversational AIEnterprise architecturePre-salesDecagon platform

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor