Fraud Intelligence Lead

Plaid
New York, San Francisco
Workplace: HybridFull timeUSD 148,800 - 232,800 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Communication","Team leadership","Coaching","Incident response mindset","Investigation mindset"]

Lead a small Fraud Intelligence team that converts fraud signals into actionable insight for Protect, IDV, and Payments/ACH. You’ll operate as a player-coach: set investigation quality standards, manage coverage allocation, and personally handle complex cases and SEV/incident escalation. Partner closely with Data Science, ML/AI, and Product to improve labeling, feature sets, evaluations, and model monitoring while continuously tracking emerging adversary techniques.

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Plaid
Plaid
4 days ago

Fraud Intelligence Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead a small Fraud Intelligence team that converts fraud signals into actionable insight for Protect, IDV, and Payments/ACH. You’ll operate as a player-coach: set investigation quality standards, manage coverage allocation, and personally handle complex cases and SEV/incident escalation. Partner closely with Data Science, ML/AI, and Product to improve labeling, feature sets, evaluations, and model monitoring while continuously tracking emerging adversary techniques.
Location: New York, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Build and lead the Fraud Intelligence team by setting investigation quality standards and coaching analysts on techniques and translating findings into product/model inputs.
  • •Own fraud coverage allocation across Protect/IDV and Payments/ACH pods and represent the team in product and model roadmap discussions.
  • •Report team health, casework trends, and emerging risks to the Head of Fraud; own escalation paths for SEVs and incidents involving legal, law enforcement, or regulatory teams.
  • •Lead live investigations into complex fraud cases across identities, accounts, devices, and transaction surfaces, including SEV support and alert triage.
  • •Partner with Data Science, ML/AI, and Product to improve labeling, feature sets, evaluation frameworks, and model decay/drift monitoring; bridge investigation outcomes to product and model improvements.

Pay and Benefits

Salary: USD 148,800 - 232,800 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •5+ years of applied fraud experience in a high-velocity environment (fintech, consumer payments, banking, SaaS, marketplace risk, or security research).
  • •Investigator mindset: pattern synthesis, hypothesis testing, and triage between signal and noise.
  • •End-to-end investigation experience reconstructing attacker intent and behavior in multi-step attack sequences across accounts, devices, and identities.
  • •Post-containment incident response experience with post-mortems and root cause analysis.
  • •SQL for deep data querying and exploratory analysis, plus Python for scripting and analytical workflows.
Experience:5+ yearsFintechConsumer paymentsBankingSaaSMarketplace riskSecurity research
Skills:CommunicationTeam leadershipCoachingIncident response mindsetInvestigation mindset
Certifications:CFE
Tech Stack:SQLPythonBI toolsAnomaly detectionCase trackersML/AIRule enginesGraph/network analysis

Company Brief

Plaid
Provides APIs that enable applications to connect with users’ bank accounts, verify financial data, and power payment and account verification workflows for fintechs and financial services companies.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn