Technical Solutions Engineer - Datacenter

Arista Networks
United States
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsEducation: mastersSkills: ["Communication","Teamwork","Problem-solving","Analytical thinking"]

As a Technical Solutions Engineer for Datacenter, you will troubleshoot complex customer environments, triage issues across hardware and software, and collaborate with software/hardware engineering, product management, customer engineering and sales to drive customer success. This hybrid role requires strong written and verbal communication, rapid learning, and the ability to explain technical concepts to diverse stakeholders.

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Arista Networks
Arista Networks
6 months ago

Technical Solutions Engineer - Datacenter

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

As a Technical Solutions Engineer for Datacenter, you will troubleshoot complex customer environments, triage issues across hardware and software, and collaborate with software/hardware engineering, product management, customer engineering and sales to drive customer success. This hybrid role requires strong written and verbal communication, rapid learning, and the ability to explain technical concepts to diverse stakeholders.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Respond to customer product inquiries via telephone or in written, internet-based email.
  • •Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
  • •Interpersonal skills and product knowledge and expertise are critical to daily customer-centric activities.
  • •Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
  • •Document customer communication and recurring technical issues to support product quality programs and product development.

Key Requirements

  • •Working knowledge of networking industry, products, and protocols
  • •2-5 years hands-on experience and a combination of the following network protocols and technologies: AAA/TACACS, ACL, ARP, BGP, DHCP, 1G/10G Ethernet, Flow Control, IPv4 & IPv6, OSPF, QoS, VRF, etc.
  • •Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark
  • •Strong comfort level with Linux
  • •Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell)
Experience:2-5 yearsComputer networking
Education:Master's
Skills:CommunicationTeamworkProblem-solvingAnalytical thinking
Languages:English
Tech Stack:IXIATcpdumpWiresharkLinuxC++JavaPythonPerlJavaScriptShell

Company Brief

Arista Networks
Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 2004
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