Regional Head - UAE Branches (Dubai, AE)

Lead and oversee UAE branch operations for the Retail Banking Group, driving net business growth through sales strategy, retention, and cross-selling. Own customer experience by addressing dissatisfaction and ensuring ADCB service standards. Manage day-to-day branch performance against audit, compliance, and operational risk requirements, including KPIs/KRIs and escalation of key issues. Direct team and budget performance while improving policies, processes, and continuous improvement initiatives.