Sales Support Representative

Ferguson
New Jersey
Workplace: OnsiteFull timeUSD 21.51 - 34.39 hourlyFunction: SalesExperience: 1-3 yearsSkills: ["Customer service","Relationship building","Decision making","Follow-through"]

Support sales associates by identifying the right products and solutions for customer needs. Provide personalized service through timely quotations and accurate sales orders, coordinate customer deliveries, and handle inbound sales calls to resolve questions and concerns. Use a CRM system and phone tools effectively while demonstrating strong sales skills, including the ability to upsell and respond quickly in a fast-paced environment.

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Ferguson
Ferguson
1 day ago

Sales Support Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support sales associates by identifying the right products and solutions for customer needs. Provide personalized service through timely quotations and accurate sales orders, coordinate customer deliveries, and handle inbound sales calls to resolve questions and concerns. Use a CRM system and phone tools effectively while demonstrating strong sales skills, including the ability to upsell and respond quickly in a fast-paced environment.
Location: New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Work with sales associates to support customer needs by determining best products and solutions.
  • •Provide personalized service through timely quotations and accurate sales orders.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls with general information and resolve customer concerns or questions.
  • •Use a CRM system and phone system effectively.

Pay and Benefits

Salary: USD 21.51 - 34.39 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401k

Key Requirements

  • •1-3 years of sales and/or customer service experience (preferred).
  • •Strong sales skills, including the ability to upsell.
  • •A proven ability to respond quickly to customer needs and make timely decisions.
  • •Ability to work well in a fast-paced environment and follow through on commitments.
  • •General digital literacy, including Microsoft Office.
Experience:1-3 years
Skills:Customer serviceRelationship buildingDecision makingFollow-through
Tech Stack:CRMMicrosoft OfficePhone system

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn