Okta

5 days ago

Senior UX Researcher - Okta Device Access

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own the UX research roadmap for Okta Device Access and Okta Verify, partnering with design, product, and engineering to shape endpoint identity decisions. Grow and manage a research practice by scoping, prioritizing, and running studies that build customer empathy and drive clarity. Facilitate cross-discipline research, communicate findings to diverse audiences, handle multiple initiatives, and coach more junior researchers while supporting frictionless, phishing-resistant, passwordless authentication experiences.

Location: Toronto

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Own the UX roadmap for Okta Device Access and Okta Verify, partnering with design, product, and engineering to align to endpoint identity priorities.
•Grow and develop the research practice by crafting research questions and executing research with stakeholders across OPA and OV teams.
•Scope, prioritize, organize, and manage research initiatives across these teams, including using generative studies or evaluative research as appropriate.
•Facilitate cross-discipline research to drive clarity and decision-making, designing mechanisms to build customer empathy and deep knowledge.
•Represent research findings across the organization and coach/mentor more junior researchers while handling multiple projects concurrently.

Pay and Benefits

Salary: USD 118,000 - 162,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionRrspTelemedicinePaid LeaveParental Leave

Key Requirements

•4+ years of product development experience conducting research, or a Masters/PhD with 2+ years of product development experience.
•Experience using multiple research methods such as usability studies, contextual inquiry, and surveys.
•Ability to leverage research to make the business successful and accomplish company goals.
•Strong proficiency communicating user research findings with cross-functional partners to drive impact.
•Experience with products for developers, administrators, or other technical audiences.

Experience:4+ years

Education:Bachelor's in anthropology, sociology, psychology, human-computer interaction (or other related field)

Skills:CommunicationCross-functional collaborationMentorshipEmpathyProblem-solving

Languages:English

Company Brief

Okta

Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Okta

5 days ago

Senior UX Researcher - Okta Device Access

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Toronto

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Own the UX roadmap for Okta Device Access and Okta Verify, partnering with design, product, and engineering to align to endpoint identity priorities.
•Grow and develop the research practice by crafting research questions and executing research with stakeholders across OPA and OV teams.
•Scope, prioritize, organize, and manage research initiatives across these teams, including using generative studies or evaluative research as appropriate.
•Facilitate cross-discipline research to drive clarity and decision-making, designing mechanisms to build customer empathy and deep knowledge.
•Represent research findings across the organization and coach/mentor more junior researchers while handling multiple projects concurrently.

Pay and Benefits

Salary: USD 118,000 - 162,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionRrspTelemedicinePaid LeaveParental Leave

Key Requirements

•4+ years of product development experience conducting research, or a Masters/PhD with 2+ years of product development experience.
•Experience using multiple research methods such as usability studies, contextual inquiry, and surveys.
•Ability to leverage research to make the business successful and accomplish company goals.
•Strong proficiency communicating user research findings with cross-functional partners to drive impact.
•Experience with products for developers, administrators, or other technical audiences.

Experience:4+ years

Education:Bachelor's in anthropology, sociology, psychology, human-computer interaction (or other related field)

Skills:CommunicationCross-functional collaborationMentorshipEmpathyProblem-solving

Languages:English

Company Brief

Okta

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn