Product Manager - Field

Stanley Black & Decker
United States
Workplace: RemoteFull timeUSD 62,200 - 100,200 annuallyFunction: Product ManagementEducation: mastersSkills: ["Analytical mindset","Collaboration","Customer research","Problem solving","Ability to synthesize data"]

Own field-driven product development by conducting customer research through site visits, interviews, and surveys. Run prototype and beta testing programs, analyze feedback, and translate it into actionable recommendations. Serve as the primary field contact during product trials while collaborating with product managers and cross-functional teams. Track product performance, customer satisfaction, and adoption metrics, and create documentation, training materials, and go-to-market support.

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Stanley Black & Decker
Stanley Black & Decker
2 months ago

Product Manager - Field

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own field-driven product development by conducting customer research through site visits, interviews, and surveys. Run prototype and beta testing programs, analyze feedback, and translate it into actionable recommendations. Serve as the primary field contact during product trials while collaborating with product managers and cross-functional teams. Track product performance, customer satisfaction, and adoption metrics, and create documentation, training materials, and go-to-market support.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Conduct in-depth customer research via site visits, interviews, and surveys to identify user needs and pain points.
  • •Organize and execute prototype and beta testing programs, collecting and analyzing feedback to inform product development.
  • •Act as the primary field contact for customers during product trials, ensuring a positive experience and timely issue resolution.
  • •Collaborate with product managers and cross-functional teams to relay field insights, support requirements gathering, and prioritize features.
  • •Monitor market trends and report on product performance, customer satisfaction, and adoption metrics.
Travel: Extensive travel

Pay and Benefits

Salary: USD 62,200 - 100,200 annually
Perks:Health InsuranceDentalLifeVisionDisability401kPaid LeaveEquity

Key Requirements

  • •Graduate degree in a related field (or equivalent experience).
  • •5 years of experience in a product specialist, field application, customer success, construction project management, pre-fabrication, or related role within the construction industry.
  • •Demonstrated experience with customer research and prototype/beta testing to support product development and adoption.
  • •Analytical mindset to synthesize field data into actionable insights, with familiarity with product management processes and tools.
  • •Willingness to travel frequently for customer visits and fieldwork.
Experience:Construction industry
Education:Master's in related field
Skills:Analytical mindsetCollaborationCustomer researchProblem solvingAbility to synthesize data

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website