Department In-Charge -Babyshop, Alkhuwair

Landmark Group
Oman
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningEducation: high_schoolSkills: ["Coaching","Mentoring","Customer service","Training","Team motivation"]

Lead day-to-day operations for the Babyshop department, driving sales and productivity against shop targets while managing store standards. Monitor merchandising, pricing, stock presentation, replenishment, rotations, and quality control. Ensure strong customer service through training, handling queries/complaints, and maintaining confidentiality. Coach and sponsor the sales team, support onboarding, run performance meetings, and oversee complaint resolution to maintain high motivation and customer focus.

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FursaFursa
Landmark Group
Landmark Group
11 months ago

Department In-Charge -Babyshop, Alkhuwair

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead day-to-day operations for the Babyshop department, driving sales and productivity against shop targets while managing store standards. Monitor merchandising, pricing, stock presentation, replenishment, rotations, and quality control. Ensure strong customer service through training, handling queries/complaints, and maintaining confidentiality. Coach and sponsor the sales team, support onboarding, run performance meetings, and oversee complaint resolution to maintain high motivation and customer focus.
Location: Oman
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Maximize department sales and productivity metrics in line with shop targets.
  • •Monitor sales, stock movement, and space management data; communicate updates to staff.
  • •Ensure merchandising standards: product layout, pricing/tagging and bar-coding, promotions, and quality control.
  • •Maintain customer service standards, handle customer queries and complaints, and support regular training for product/selling/after-sales understanding.
  • •Coach and sponsor sales associates; support onboarding, run weekly/monthly performance meetings, and facilitate complaint resolution.

Key Requirements

  • •High School Diploma
Education:High School
Skills:CoachingMentoringCustomer serviceTrainingTeam motivation
Languages:US

Company Brief

Landmark Group
UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1973
Glassdoor
Glassdoor: 3.5
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