Technical Program Manager (TPM)

SpruceID
United States
Workplace: RemoteFull timeFunction: Program & Project Management (PMO)Experience: 3+ yearsSkills: ["Executive communication","Relationship-building","Stakeholder management","Risk management","Operating in ambiguity"]

Lead delivery of complex identity and credentialing software programs across government and enterprise customers. Serve as a primary point of contact for strategic programs, translating customer and policy requirements into executable delivery plans, roadmaps, and milestones. Partner with engineering and product teams in technical discussions (cloud architecture, APIs, containers, identity systems, digital signatures), interpret contracts/SOWs, manage multi-program dependencies and risks, and provide clear executive updates.

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SpruceID
SpruceID
4 months ago

Technical Program Manager (TPM)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead delivery of complex identity and credentialing software programs across government and enterprise customers. Serve as a primary point of contact for strategic programs, translating customer and policy requirements into executable delivery plans, roadmaps, and milestones. Partner with engineering and product teams in technical discussions (cloud architecture, APIs, containers, identity systems, digital signatures), interpret contracts/SOWs, manage multi-program dependencies and risks, and provide clear executive updates.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary point of contact for assigned customer programs and build trusted relationships with technical and executive stakeholders.
  • •Translate customer and policy requirements into executable technical delivery plans, partnering with engineering and product teams on epics, milestones, and roadmaps.
  • •Read, interpret, and execute against customer contracts and SOWs, ensuring delivery aligns with contractual commitments and scope boundaries.
  • •Manage multiple concurrent engagements, prioritizing across demands and timelines and coordinating escalation vs. independent unblocking.
  • •Identify delivery risks and manage dependencies across engineering, product, and customer stakeholders while leading governance and recurring executive updates.

Key Requirements

  • •3–7+ years in technical program management, implementation delivery, or systems-focused customer success roles.
  • •Strong technical fluency in APIs, cloud infrastructure, system architecture, and identity concepts.
  • •Proven ability to operate in complex, ambiguous, multi-stakeholder environments.
  • •Strong understanding of how software systems are built and delivered.
  • •Ability to independently interpret contracts, SOWs, or technical requirements.
Experience:3+ yearsIdentityCredentialingGovernment contractingEnterprise software
Skills:Executive communicationRelationship-buildingStakeholder managementRisk managementOperating in ambiguity
Certifications:PMP
Tech Stack:APIsCloud infrastructureSystem architectureIdentity systemsDigital signaturesContainersAWSGCP

Eligibility

Security Clearance:Government background check

Company Brief

SpruceID
Develops decentralized identity and verifiable credentials infrastructure and developer tools, including DID and wallet SDKs, to enable secure, privacy-preserving authentication and credentialing for Web3 and web applications.
Industry: Cybersecurity
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Funding: Seed
Headquarters: San Francisco, United States
Founded: 2020
WebsiteLinkedIn