Subject Matter Expert - ISSUER SERVICES

HSBC
Kolkata
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Time management","Multi-tasking","Numerical and analytical skills","Rapport building","Communication","Accountability"]

Drive issuer services operations by supporting process efficiencies and standardizing ISV processes through best-practice sharing across markets. Act as a reviewer to improve quality and accuracy, coordinate UAT testing within deadlines, and manage escalations and issue prevention. Support corporate trust and loan agency coverage for multiple clients across regions, deputize the line manager when needed, and deliver training and OJT for new joiners while maintaining compliance and audit standards.

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FursaFursa
HSBC
HSBC
19 hours ago

Subject Matter Expert - ISSUER SERVICES

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Drive issuer services operations by supporting process efficiencies and standardizing ISV processes through best-practice sharing across markets. Act as a reviewer to improve quality and accuracy, coordinate UAT testing within deadlines, and manage escalations and issue prevention. Support corporate trust and loan agency coverage for multiple clients across regions, deputize the line manager when needed, and deliver training and OJT for new joiners while maintaining compliance and audit standards.
Location: Kolkata
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Contribute to sustainable savings via process efficiencies and standardize ISV processes by sharing best practices across markets.
  • •Review process quality and improve accuracy; perform inputter duties as required to meet process needs.
  • •Support corporate trust and loan agency coverage, maintaining effective customer and business-area relationships and resolving issues sensitively.
  • •Deputize the line manager in their absence; coordinate and deliver process improvement initiatives and training to build a cross-trained team.
  • •Ensure UAT testing is completed on time; manage escalations, OJT for new joiners, and uphold audit, compliance, and internal control standards.

Key Requirements

  • •Degree in finance and accounting and/or related qualifications and/or relevant work experience.
  • •Excellent knowledge of accounting principles and fundamentals of accounting.
  • •Basic knowledge of custody, depository, capital markets, and financial instruments.
  • •Excellent knowledge of Microsoft Office, with strong numerical and analytical skills.
  • •Strong time management, ability to multi-task and prioritize, and communicate in English fluently for business letters and reports.
Experience:Capital marketsFinanceFinancial instrumentsCorporate trustLoan operations
Education:
Skills:Time managementMulti-taskingNumerical and analytical skillsRapport buildingCommunicationAccountability
Certifications:CACFAMBACSICWA
Languages:English
Tech Stack:Microsoft Office

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn