Emirates NBD

2 months ago

Customer Care Advisor - Abu Dbabi (UAE Nationals Only)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Customer Care Advisor role at Emirates NBD in Abu Dhabi focuses on delivering exceptional customer service, addressing inquiries and concerns, cross-selling banking products, and ensuring regulatory compliance. You will educate customers about products, resolve issues, collaborate with teammates, and support branch goals in a fast-paced UAE banking environment.

Location: Abu Dhabi

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Providing excellent customer service by assisting customers with inquiries, transactions, and problem resolution.
•Educating customers about banking products and services to meet their financial needs.
•Identifying sales opportunities and cross-selling banking products, such as loans, credit cards, and investment accounts.
•Resolving customer complaints and issues in a timely and professional manner.
•Adhering to banking regulations and procedures to ensure compliance and security.

Key Requirements

•Bachelor's degree or equivalent (Any Specialization).
•General awareness of banking segment.
•Excellent interpersonal skills.
•Attention to detail.
•Problem solving.

Experience:Banking

Education:Bachelor's

Skills:Interpersonal skillsProblem solvingAttention to detailCommunicationCustomer service

Eligibility

Nationality:UAE National

Company Brief

Emirates NBD

Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1963

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Emirates NBD

2 months ago

Customer Care Advisor - Abu Dbabi (UAE Nationals Only)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Abu Dhabi

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Providing excellent customer service by assisting customers with inquiries, transactions, and problem resolution.
•Educating customers about banking products and services to meet their financial needs.
•Identifying sales opportunities and cross-selling banking products, such as loans, credit cards, and investment accounts.
•Resolving customer complaints and issues in a timely and professional manner.
•Adhering to banking regulations and procedures to ensure compliance and security.

Key Requirements

•Bachelor's degree or equivalent (Any Specialization).
•General awareness of banking segment.
•Excellent interpersonal skills.
•Attention to detail.
•Problem solving.

Experience:Banking

Education:Bachelor's

Skills:Interpersonal skillsProblem solvingAttention to detailCommunicationCustomer service

Eligibility

Nationality:UAE National

Company Brief

Emirates NBD

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1963

Glassdoor: 3.5

Website LinkedIn Glassdoor