Creative Operations, Lead | Flex Creative Team

Salesforce
Mexico City
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Self-starter","Efficiency","Organizational skills","Collaboration","Stakeholder management"]

Lead operational planning and orchestration for the Flex Creative node in Mexico City, bridging local creative teams with global leadership and Salesforce HQ. You’ll design and enforce agile workflow/pipeline frameworks, manage resource logistics and localization handoffs, and coordinate advanced creative infrastructure and AI-enabled tooling. Measure cycle speed and production balances, remove operational friction for major events like Dreamforce, and enable faster, compliant creative delivery.

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FursaFursa
Salesforce
Salesforce
1 day ago

Creative Operations, Lead | Flex Creative Team

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead operational planning and orchestration for the Flex Creative node in Mexico City, bridging local creative teams with global leadership and Salesforce HQ. You’ll design and enforce agile workflow/pipeline frameworks, manage resource logistics and localization handoffs, and coordinate advanced creative infrastructure and AI-enabled tooling. Measure cycle speed and production balances, remove operational friction for major events like Dreamforce, and enable faster, compliant creative delivery.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as the primary operational point of contact for HQ, aligning regional delivery with global priorities through high-frequency bridging.
  • •Design, optimize, and enforce agile project management frameworks, tracking timelines, milestones, and high-stakes deliverables for major events like Dreamforce.
  • •Manage logistics, deployment, and scalability of advanced tech infrastructure, including enterprise licensing and compliance tracking for a generative AI creative stack.
  • •Structure and facilitate cross-functional communication, feedback loops, creative handoffs, and brief distribution across local and distributed stakeholders.
  • •Track and measure cycle speeds and production balances, identify bottlenecks, and deploy solutions to support a 30% faster production delivery target.

Pay and Benefits

Perks:Parental LeaveWellness StipendAdoption Assistance

Key Requirements

  • •8+ years of creative operations, program management, or traffic direction in a top company, creative agency, or matrixed enterprise marketing environment.
  • •Proven experience managing distributed creative pipelines, localized asset distribution, and vendor alignments.
  • •Strong understanding of modern creative pipelines and asset handoff frameworks (Figma, Lottie, Rive).
  • •Demonstrated stakeholder management skills navigating corporate matrices and aligning executive expectations.
  • •Fluent English (written and verbal) with ability to lead cross-functional syncs and author operational briefs for HQ leadership.
Experience:Creative operationsProgram managementMatrixed enterprise marketing
Skills:Self-starterEfficiencyOrganizational skillsCollaborationStakeholder management
Languages:English
Tech Stack:RunwayKlingComfyUIFigmaLottieRiveAI

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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