Payment Platform Manager – Stripe

Digital Science
London
Workplace: RemoteFull timeFunction: Product ManagementExperience: 3+ yearsSkills: ["Data-driven decision-making","Communication","Cross-functional collaboration","Process improvement","Ownership"]

Own Digital Science’s B2C payments ecosystem end-to-end, acting as internal product owner for Stripe and as primary point of contact for Stripe. Drive authorization, checkout conversion, alternative payment method rollouts, and payment risk controls, including retry/dunning logic, disputes/chargebacks, fraud tooling, and PCI-DSS compliance. Manage commercial relationships with Stripe and other payment vendors, build cost-benefit cases, and deliver payment analytics to Finance and B2C leadership.

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FursaFursa
Digital Science
Digital Science
8 hours ago

Payment Platform Manager – Stripe

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Last checked: 8 hours agoStatus: Live

Job Summary

Own Digital Science’s B2C payments ecosystem end-to-end, acting as internal product owner for Stripe and as primary point of contact for Stripe. Drive authorization, checkout conversion, alternative payment method rollouts, and payment risk controls, including retry/dunning logic, disputes/chargebacks, fraud tooling, and PCI-DSS compliance. Manage commercial relationships with Stripe and other payment vendors, build cost-benefit cases, and deliver payment analytics to Finance and B2C leadership.
Location: London
Workplace: Remote
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Act as internal product owner for Stripe (and primary point of contact), owning the B2C payments ecosystem end-to-end.
  • •Document and maintain SOPs for payment platform configuration, integrations, and change management.
  • •Monitor and improve checkout authorization rates and overall payment conversion, including rollout of Alternative Payment Methods.
  • •Own retry and dunning logic, manage disputes/chargebacks, and configure/monitor fraud tooling to balance risk and conversion.
  • •Own PCI-DSS compliance, manage Stripe and payment vendor relationships (including contracts/pricing), and deliver payment analytics/reporting to stakeholders.

Key Requirements

  • •3–5+ years of experience in payment operations, e-commerce, or fintech.
  • •Deep working expertise with Stripe, including Billing, Radar, and Sigma (or equivalent payment platform tooling).
  • •Working proficiency in SQL and BI/analytics tools with a data-driven approach.
  • •Comfort collaborating with engineering and product teams on payment integrations and operational execution.
  • •Strong communication skills to translate payment performance into commercial and financial narratives.
Experience:3+ yearsFintechE-commercePayment operations
Skills:Data-driven decision-makingCommunicationCross-functional collaborationProcess improvementOwnership
Tech Stack:StripeStripe BillingStripe RadarStripe SigmaSQLBI analyticsRadarSigmaApple PayGoogle PayUPIPix3D SecurePCI-DSS

Company Brief

Digital Science
Digital Science provides software and AI-driven tools and services for the research ecosystem, supporting researchers, institutions, funders and publishers through products like Dimensions, Altmetric, Figshare, Overleaf and ReadCube.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 2010
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Glassdoor: 3.5
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