Project Management Lead - AI Data Service Operations (Linguistic Intelligence)

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningExperience: 5+ yearsEducation: bachelorsSkills: ["Quality management","Schedule management","Risk/change control","Data-driven decision-making","Cross-functional leadership"]

Own end-to-end delivery of large-scale AI data programs, accountable for quality, progress, cost, and risk across multiple concurrent projects. Lead experienced AI project managers and coordinate cross-functional, matrix teams to ensure predictable, high-quality data delivery. Drive operational excellence through delivery governance, quality standards (sampling/audits, acceptance criteria), RCA/CAPA, and process standardization, while improving efficiency with AI-enabled productivity and tools.

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FursaFursa
TikTok
TikTok
1 month ago

Project Management Lead - AI Data Service Operations (Linguistic Intelligence)

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Source: Company careers pageValidated by: Fursa AI
Last checked: Just nowStatus: Live

Job Summary

Own end-to-end delivery of large-scale AI data programs, accountable for quality, progress, cost, and risk across multiple concurrent projects. Lead experienced AI project managers and coordinate cross-functional, matrix teams to ensure predictable, high-quality data delivery. Drive operational excellence through delivery governance, quality standards (sampling/audits, acceptance criteria), RCA/CAPA, and process standardization, while improving efficiency with AI-enabled productivity and tools.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead a portfolio of AI data projects end-to-end, ensuring delivery on time, on quality, and within budget.
  • •Establish delivery governance including milestones, capacity planning, dependency management, change control, and risk mitigation.
  • •Define and enforce quality standards (sampling/audits, acceptance criteria, defect taxonomy) and drive RCA/CAPA to reduce rework.
  • •Align product, algorithm/model, platform, policy/compliance, and operations teams on scope, success criteria, trade-offs, and launch readiness; resolve escalations and priority conflicts.
  • •Hire, coach, and performance-manage experienced AI project managers; set delivery standards, templates, and operating cadence while applying AI-enabled productivity tooling in compliance with internal policies.

Key Requirements

  • •Bachelor’s degree or above.
  • •At least 5 years of program/project management experience with proven end-to-end delivery in areas such as LLM data programs, AIGC, data annotation/labeling, or evaluation datasets.
  • •At least 3 years of regional team management experience leading an experienced project management team.
  • •Demonstrated strength in quality management, schedule management, risk/change control, and data-driven decision-making.
  • •Strong cross-functional stakeholder management experience across regional/global teams and excellent written and spoken English.
Experience:5+ yearsAI data operationsLLM data programsAIGCData annotationMultimodal model trainingEvaluation datasets
Education:Bachelor's
Skills:Quality managementSchedule managementRisk/change controlData-driven decision-makingCross-functional leadership
Languages:English
Tech Stack:AgileWaterfallJiraAsanaSmartsheetConfluenceRCACAPA

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn