Interaction Designer, HCI

BJAK
Seoul
Workplace: HybridFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Systematic thinking"]

Design the interaction mechanics for A1’s proactive AI assistant, shaping gestures, states, flows, and micro-decisions that make the system feel controlled and understandable. Own HCI interaction models for multi-step tasks, define human-in-the-loop controls, and create interaction patterns for delegation, approval, correction, escalation, and recovery. Partner with product and ML teams, prototype for engineering handoff, and test with real users to reduce confusion and friction.

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FursaFursa
BJAK
BJAK
2 days ago

Interaction Designer, HCI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Design the interaction mechanics for A1’s proactive AI assistant, shaping gestures, states, flows, and micro-decisions that make the system feel controlled and understandable. Own HCI interaction models for multi-step tasks, define human-in-the-loop controls, and create interaction patterns for delegation, approval, correction, escalation, and recovery. Partner with product and ML teams, prototype for engineering handoff, and test with real users to reduce confusion and friction.
Location: Seoul
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Design detailed interaction models for AI-driven flows, including how users initiate, monitor, pause, correct, and complete multi-step tasks.
  • •Define interaction states for AI interfaces (idle, thinking, acting, waiting, uncertain, interrupted, failed, recovered).
  • •Design human-in-the-loop controls so users can review AI decisions, override actions, and stay informed without micromanaging.
  • •Create interaction patterns for delegation, approval, correction, escalation, reversibility, and recovery.
  • •Create interaction specifications, annotated flows, and prototypes for engineering handoff; test with real users to identify confusion and friction.

Key Requirements

  • •Experience as an interaction designer or senior UX designer with strong interaction design depth.
  • •Ability to design at the micro level, covering states, transitions, edge cases, and failure handling.
  • •Strong prototyping skills in Figma or equivalent tools.
  • •Systematic thinking to map complex AI behavior into coherent user-facing interaction logic.
  • •Clear understanding of HCI principles such as user control, transparency, feedback, and graceful recovery.
Skills:Systematic thinking
Tech Stack:Figma

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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