IT Engineer, Internal AI Infrastructure

Figma
San Francisco, New York
Workplace: HybridFull timeUSD 153,000 - 296,000 annuallyFunction: Data Science & Machine LearningExperience: 5+ yearsSkills: ["Communication","Collaboration","System design","Platform thinking"]

Own the infrastructure “golden path” for Figma’s internal AI apps, bots, and agents. Build hosting and execution patterns, model routing across models with cost/capability policies and full audit trails, and observability/usage analytics with per-team cost attribution. Partner with IT Engineering, Security, and AI infrastructure teams to integrate identity/access safeguards (Okta/SSO) and share gateways and telemetry across product AI systems.

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FursaFursa
Figma
Figma
1 day ago

IT Engineer, Internal AI Infrastructure

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own the infrastructure “golden path” for Figma’s internal AI apps, bots, and agents. Build hosting and execution patterns, model routing across models with cost/capability policies and full audit trails, and observability/usage analytics with per-team cost attribution. Partner with IT Engineering, Security, and AI infrastructure teams to integrate identity/access safeguards (Okta/SSO) and share gateways and telemetry across product AI systems.
Location: San Francisco, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Design and build hosting and runtime patterns for internal AI applications, bots, and agents, including long-running workflows and scheduled jobs.
  • •Create the model routing layer directing tasks across models based on cost, capability, and policy with an audit trail.
  • •Stand up observability, usage analytics, audit logging, and per-team cost attribution for AI workloads across the company.
  • •Integrate identity, access, and security patterns (Okta-connected) so internal AI apps are safe on day one for workflows involving sensitive data categories.
  • •Collaborate with product AI infrastructure teams to share gateways and telemetry and help set platform strategy, roadmap, and engineering best practices.

Pay and Benefits

Salary: USD 153,000 - 296,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRetirement BenefitsParental LeavePaid Leave

Key Requirements

  • •5+ years of software engineering experience with significant time in infrastructure, platform, or backend engineering.
  • •Built internal platforms or “paved paths” that other teams adopted, with strong communication collaborating across security, IT, and business teams.
  • •Strong system design skills, including architecting resilient, observable production systems.
  • •Hands-on LLM operations experience such as model gateways/routing, agent runtimes, evals, or cost/usage instrumentation.
  • •Experience with identity and access management in an enterprise environment (e.g., Okta, SSO, secure service-to-service auth).
Experience:5+ yearsLLM operationsEnterprise identity
Skills:CommunicationCollaborationSystem designPlatform thinking
Languages:English
Tech Stack:OktaSSOLLMLLM operationsModel routingObservabilityAudit loggingMCPAgent orchestration frameworks

Company Brief

Figma
Design collaboration platform for teams that enables interface design, prototyping, and real-time collaboration in the browser. Figma streamlines product design workflows, handoff to developers, and design system management for organizations of all sizes.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn