Rental Coordinator

EquipmentShare
Richmond
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate equipment rentals by responding to inbound leads and guiding customers through the rental process. Build and maintain relationships with contractors and construction company principals, educating them on how EquipmentShare can reduce costs and improve efficiency. Proactively resolve customer inquiries and keep customers up to date on new offerings. Develop sales strategies to expand market share and improve customer experience, leveraging the proprietary T3 platform to keep equipment information current.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Coordinate equipment rentals by responding to inbound leads and guiding customers through the rental process. Build and maintain relationships with contractors and construction company principals, educating them on how EquipmentShare can reduce costs and improve efficiency. Proactively resolve customer inquiries and keep customers up to date on new offerings. Develop sales strategies to expand market share and improve customer experience, leveraging the proprietary T3 platform to keep equipment information current.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals, and educate customers on EquipmentShare value.
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and ongoing support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipVolunteer Time

Key Requirements

  • •Great listener who cares about solving customers’ problems.
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adapt to the fast pace of a growing company and stay continuously educated on EquipmentShare products and services.
  • •High School diploma or equivalent.
Education:High School
Skills:ListeningRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn