Service Manager

EquipmentShare
United States
Workplace: OnsiteFull timeUSD 70,000 - 90,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Problem-solving","Communication","Customer service","Teamwork","Adaptability"]

Lead a team of heavy equipment maintenance technicians at a rental facility in Conley, GA. Manage the full workflow for equipment service: create and monitor work orders, track service intervals, order parts, and diagnose issues using real-time data across equipment makes and models. Coordinate and supervise maintenance quality, schedule repairs for rental customers and internal assets, respond to customer inquiries, and support training while maintaining a safe work environment.

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EquipmentShare
EquipmentShare
6 days ago

Service Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead a team of heavy equipment maintenance technicians at a rental facility in Conley, GA. Manage the full workflow for equipment service: create and monitor work orders, track service intervals, order parts, and diagnose issues using real-time data across equipment makes and models. Coordinate and supervise maintenance quality, schedule repairs for rental customers and internal assets, respond to customer inquiries, and support training while maintaining a safe work environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Create, assign, and monitor work orders; track machine service intervals; order parts; diagnose issues using real-time data.
  • •Coordinate and supervise the quality performance of equipment mechanics and service personnel.
  • •Schedule repairs for customer and company-owned rental equipment.
  • •Maintain and nurture customer relationships, ensuring customer satisfaction and providing updates on ways to improve their business.
  • •Respond to and resolve customer inquiries, requests, complaints, and communications; support employee training and safe work environment.

Pay and Benefits

Salary: USD 70,000 - 90,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •3 years of maintenance and service experience (rental industry or related construction field preferred).
  • •Experience leading maintenance teams.
  • •Strong interpersonal and problem-solving skills, with competitive customer service abilities.
  • •Ability to adapt to a fast-paced growing company and stay current on EquipmentShare products and services.
  • •Valid driver’s license with an acceptable driving record; must be able to meet the stated physical requirements.
Education:High School
Skills:Problem-solvingCommunicationCustomer serviceTeamworkAdaptability
Licenses:Driver's license
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn