Open sollicitatie

Beumer Group
Netherlands
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Customer service","Teamwork","Problem-solving","Organization","Stress management"]

Support customers in BEUMER Group’s logistics solutions as an onsite Customer Service Associate in Ede, Netherlands. You’ll handle inquiries, coordinate with internal teams, and help maintain high service levels in an industrial automation context. This open sollicitatie invites you to explore opportunities across roles from engineer to operator, with a focus on a friendly, service-oriented approach.

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Beumer Group
Beumer Group
1 year ago

Open sollicitatie

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Last checked: 20 hours agoStatus: Live

Job Summary

Support customers in BEUMER Group’s logistics solutions as an onsite Customer Service Associate in Ede, Netherlands. You’ll handle inquiries, coordinate with internal teams, and help maintain high service levels in an industrial automation context. This open sollicitatie invites you to explore opportunities across roles from engineer to operator, with a focus on a friendly, service-oriented approach.
Location: Netherlands
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Handle customer inquiries via phone, email, and chat in a timely and professional manner
  • •Coordinate with internal teams (sales, operations, and service) to resolve issues and ensure order accuracy
  • •Maintain accurate and up-to-date customer records and case documentation
  • •Assist in processing orders, returns, and service requests while ensuring compliance with internal procedures
  • •Contribute to a positive customer experience and service quality in a fast-paced logistics environment

Key Requirements

  • •Must be able to communicate effectively in Dutch (local language) and provide responsive customer support
  • •Experience or interest in industrial automation or logistics is preferred
  • •Ability to coordinate with multiple internal teams to resolve customer inquiries
  • •Strong communication, organizational, and problem-solving skills
  • •Willingness to learn and develop within a diverse, inclusive team
Experience:Industrial AutomationLogistics
Skills:CommunicationCustomer serviceTeamworkProblem-solvingOrganizationStress management
Languages:Dutch

Company Brief

Beumer Group
Designs, manufactures and services intralogistics systems including conveying, loading, palletising, packaging and sortation solutions for industries such as logistics, cement, mining and food processing worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Beckum, Germany
Founded: 1935
WebsiteLinkedIn