Airbus Protect - IT Support Technician Level 2 (All Gender)

Airbus
Marseille
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 2+ yearsEducation: associatesSkills: ["Pragmatic","Organized","Prioritization","Customer orientation","Autonomy","Team spirit","Communication","Rigor"]

Provide on-site IT support to ensure a high user satisfaction rate. Diagnose and fix workstation issues, prepare and deploy equipment for new employees, and run IT onboarding sessions. Participate in IT refresh projects and manage the IT asset lifecycle (receiving, inventory, tracking) in GLPI. Support re-supply and local ordering, install patches and upgrades, and contribute to infrastructure maintenance using monitoring and backup. Work in a multi-site, international environment with periodic equipment movements.

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FursaFursa
Airbus
Airbus
1 day ago

Airbus Protect - IT Support Technician Level 2 (All Gender)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide on-site IT support to ensure a high user satisfaction rate. Diagnose and fix workstation issues, prepare and deploy equipment for new employees, and run IT onboarding sessions. Participate in IT refresh projects and manage the IT asset lifecycle (receiving, inventory, tracking) in GLPI. Support re-supply and local ordering, install patches and upgrades, and contribute to infrastructure maintenance using monitoring and backup. Work in a multi-site, international environment with periodic equipment movements.
Location: Marseille
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Deliver local IT technical support and ensure excellent end-user satisfaction.
  • •Diagnose and repair workstation problems.
  • •Prepare IT equipment for new hires and lead IT onboarding sessions.
  • •Perform IT refresh/renew activities and manage IT asset reception, inventory, and tracking in GLPI.
  • •Install corrective patches and upgrades, and support infrastructure operational maintenance (monitoring, backup).
Travel: Low travel

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Bac +2 (at least a 2-year degree).
  • •Minimum 2 years of experience.
  • •Solid knowledge of the hardware environment and IT asset management with GLPI.
  • •Strong Windows environment skills (Linux is a plus).
  • •Knowledge of Active Directory and tools/infra such as vCenter/vSphere, Exchange, SCCM, GLPI, IIS, and Centreon, plus networking fundamentals (IPv4, VLAN, VPN, Firewall).
Experience:2+ years
Education:Associate's
Skills:PragmaticOrganizedPrioritizationCustomer orientationAutonomyTeam spiritCommunicationRigor
Languages:French
Tech Stack:GLPIWindowsLinuxActive DirectoryVCenterVSphereExchangeSCCMIISCentreonIPv4VLANVPNFirewallSwitchsServeursImprimantes

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn